When reporting quality assurance findings, to whom should the results typically be communicated?

• A. leadership and authorities as required.
• B. marketing team
• C. clients only
• D. no one

Answer: (A)

Quality assurance findings are the results of evaluating processes and practices to ensure safety, quality, and regulatory compliance. Because these issues require oversight, accountability, and any necessary corrective actions, they should be communicated to leadership and the authorities as required by policy and licensing rules. This ensures those responsible for governance can address the gaps, monitor follow-through, and demonstrate compliance to regulators. Sharing with the marketing team or clients would not provide the needed authority or confidentiality for implementing fixes, and reporting to no one would leave problems unresolved.